Language. This document is published in English, which is the authoritative version. For an accessibility-friendly version or a Portuguese translation, please email info@tattoofactory.eu. In case of any discrepancy between translations and the English version, the English version prevails to the maximum extent permitted by mandatory consumer-protection law applicable to you.
This page provides the statutory legal information about the operator of tattoofactory.io(the “Site”) in accordance with:
- Directive 2000/31/EC on electronic commerce, Articles 5 and 6;
- Portuguese Decree-Law n.º 7/2004 of 7 January (transposing the e-Commerce Directive), Articles 10 and 13, on information obligations of providers of information-society services;
- Regulation (EU) 524/2013 on online dispute resolution for consumer disputes;
- Portuguese Law n.º 144/2015 of 8 September on alternative dispute resolution for consumer disputes;
- Decree-Law n.º 10/2015 (RJACSR) on the legal regime of access to and exercise of trade activities;
- Decree-Law n.º 446/85 on standard contract terms;
- Regulation (EC) No 1223/2009 on cosmetic products, where applicable.
1. Site operator
Trendy Texture Unipessoal Lda
Largo Barão de São Martinho, nº 13, 4º, sala H
4700-306 Braga
Portugal
- NIPC / NIF (Portuguese tax ID): 519181816
- EU VAT number: PT519181816
- Legal form: Sociedade Unipessoal por Quotas (single-shareholder private limited company)
- Share capital: €1,000.00 (fully paid up)
- Commercial registry: Conservatória do Registo Comercial de Braga
- CAE code (principal economic activity): 7910-R4 — Atividades de serviços de intermediação no comércio a retalho não especializado
- Registered office: Braga, Portugal (address above)
- Trade name: Tattoo Factory
2. Legal representative
The legal representative of Trendy Texture Unipessoal Lda is the sole shareholder-manager (Gerente Único):
- Mathieu Onillon, sole shareholder-manager (Gerente Único)
The legal representative is also the person responsible for the editorial content of the Site under Article 18 of Decree-Law 7/2004.
3. Contact
- General enquiries: info@tattoofactory.eu
- Customer service: info@tattoofactory.eu
- Returns: info@tattoofactory.eu
- Privacy / GDPR: info@tattoofactory.eu
- Legal notices: info@tattoofactory.eu
- Press & media: info@tattoofactory.eu
- B2B / wholesale: info@tattoofactory.eu
- Telephone: +351 934 144 612
- Postal address: as in §1 above.
For consumer assistance and complaints in Portuguese law, see also the dedicated Terms of Service (§25, on alternative dispute resolution).
4. Authorisation and supervisory authorities
Our retail and manufacturing activity is exercised under the general regime of free establishment in Portugal. No specific prior authorisation is required from a regulator for the sale of temporary tattoos to consumers in the EU. The activity is subject to general supervision by:
- Autoridade de Segurança Alimentar e Económica (ASAE) — economic-activity surveillance, consumer-protection enforcement — www.asae.gov.pt
- Direção-Geral do Consumidor (DGC) — consumer policy and information — www.consumidor.gov.pt
- INFARMED — supervision of cosmetic products under Regulation (EC) 1223/2009 — www.infarmed.pt
5. Cosmetic-product compliance
Where the Products fall within the definition of a cosmetic product under Article 2 of Regulation (EC) No 1223/2009, they are notified through the European Commission’s Cosmetic Products Notification Portal (CPNP) prior to being placed on the market. The Responsible Person under Article 4 of that Regulation is:
- Responsible Person: Trendy Texture Unipessoal Lda, at the address in §1.
- CPNP notification reference: TODO: insert CPNP reference number(s) once notified
- Product Information File (PIF): kept at the registered office and made available to competent authorities on request.
6. Professional liability insurance
TODO: if the Company holds professional liability / product liability insurance, list insurer name, policy number and territorial scope here. If not held, state “The Company does not currently hold a professional liability insurance policy in addition to its statutory liability under Decree-Law 383/89 on product liability.”
7. Online dispute resolution (ODR)
In accordance with Article 14 of Regulation (EU) 524/2013, the European Commission provides an online platform for the out-of-court resolution of disputes arising from contracts of sale or service contracts concluded online:
https://ec.europa.eu/consumers/odr
Our contact e-mail address for ODR is info@tattoofactory.eu.
8. Alternative dispute resolution (ADR)
In compliance with Article 18 of Portuguese Law n.º 144/2015, we inform Consumers that the following registered Portuguese ADR entities are competent to handle consumer disputes arising from this Site:
- CNIACC — Centro Nacional de Informação e Arbitragem de Conflitos de Consumo — Universidade Nova de Lisboa, FDUNL — www.cniacc.pt — competent for nationwide consumer disputes that fall outside the territorial scope of any other entity.
- CICAP — Centro de Informação de Consumo e Arbitragem do Porto — www.cicap.pt — competent in the Porto judicial district (relevant to Braga-area customers).
The full list of registered ADR entities is published by the Portuguese Directorate-General for Consumer Affairs at www.consumidor.gov.pt.
Submission to ADR is voluntary on our part unless mandated by a consumer-protection authority. Submission does not affect any Consumer’s right to bring legal action before the competent courts.
9. Liability for content
We take great care to ensure that the information published on the Site is accurate, complete and up to date. However, to the maximum extent permitted by Article 16 of Decree-Law 7/2004 and applicable law, we accept no liability for the topicality, completeness or accuracy of any content, except for harm caused by wilful misconduct or gross negligence.
10. Liability for links
The Site contains links to third-party websites whose content we do not control. At the time of including a link, the linked pages were checked for unlawful content; none was apparent. We have no obligation to permanently monitor third-party content absent concrete indications of an infringement. If we become aware of such infringement, we will remove the link without delay.
11. Copyright
All content on the Site — artwork, photography, copy, video, code, layout, logos and trademarks — is the intellectual property of Trendy Texture Unipessoal Lda or our respective licensors (including commissioning illustrators, who are credited on each design’s product page). All rights reserved.
Reproduction, distribution, public communication, transformation or commercial use without the prior written permission of the rights-holder is prohibited and may be pursued under Portuguese and EU intellectual-property law (in particular the Portuguese Copyright Code — Decree-Law 63/85). Personal, non-commercial downloading and printing for the purpose of evaluating a Product before purchase is permitted.
12. Trademarks
“Tattoo Factory”, the Tattoo Factory logo and other marks displayed on the Site are trademarks of Trendy Texture Unipessoal Lda or our licensors. Other product and company names mentioned on the Site may be the trademarks of their respective owners; no endorsement or affiliation is implied.
13. Applicable law and jurisdiction
Use of the Site and any contract concluded through it are governed by Portuguese law, without prejudice to the mandatory consumer-protection rules of the country in which a Consumer is habitually resident (Article 6 of Regulation (EC) 593/2008 on the law applicable to contractual obligations, “Rome I”).
For disputes with Consumers, the competent courts are determined in accordance with Articles 17 and 18 of Regulation (EU) 1215/2012 (“Brussels I bis”) and Portuguese law.
For disputes with Business Customers, the exclusive jurisdiction is the courts of the judicial district of Braga, Portugal.