FAQ
If you can't find what you need below, email us at contact@tattoofactory.eu and we'll respond within 24 hours.
01
Clean dry skin, design face down, press a wet cloth firmly for 45 seconds, peel from a corner. Done.
Standard inks last 5–8 days on most skin. Hands, fingers, feet and joints fade in 3–5 days. Genipin lasts 14–21 days.
Yes. After the first hour you can shower normally. Swim is fine, but heavy saltwater or chlorine shortens lifespan to 3–5 days.
Apply soap and water directly to the tattoo and rub gently to work up a lather. Rub firmly with a clean cloth or towel — the design starts to lift within 30 to 40 seconds. Wash the area again with soap and water until it's completely gone, with no trace left on the skin.
Absolutely — keep them at least 1 cm apart so the carrier paper doesn't overlap during application.
02
Yes. All our inks are CPNP-registered (the EU Cosmetic Products Notification Portal) and made with skin-safe, cosmetic-grade ingredients. Patch-test 24 hours before use if you have known sensitivities.
Standard and Vegan-Plus inks are 100% vegan, plant-derived pigments. Genipin uses gardenia fruit extract — also vegan.
Recommended ages 6+ with adult application. Avoid the eye area. We do not recommend on infants.
Our inks are cosmetic-grade and pose no known risks. Consult your physician if uncertain.
Reactions are extremely rare (<0.1%). If you notice redness, itching, or irritation — remove immediately with oil and cool water.
03
Orders placed before 14:00 WET ship the same day from Braga, Portugal. Otherwise, the next business day.
Across the EU and the UK — local carriers plus DHL/CTT Express, dispatched within 48 hours from Braga, Portugal. See the shipping page for countries and rates.
Yes — over €30 in Portugal/Spain, over €40 in Western EU, and over €60 in the rest of the EU.
Yes, within two hours of placing it. After that the order has been queued for production and dispatch.
Visa, Mastercard, Amex, Apple Pay, Google Pay, Bancontact, iDEAL, MB Way, and Klarna pay-in-3 (EU only).
04
Unfortunately, we only produce individual custom designs for large orders. But don't worry — our AI tool generates a unique temporary tattoo for you in seconds!
Yes, but only for orders above 200 units. Get in touch via the Contact page for a custom quote.
Of course! Request a quote using our contact form.
When placing your order, just send us the artwork for your tattoo. Ideally the design should be on a white background — that guarantees the best result on skin. If you only have a photo of the tattoo on someone's body, we'll crop and extract the design from it free of charge. For the highest quality, we recommend sending high-resolution files.
Absolutely! You can upload your own artwork with text, use our creator (type your text and pick one of the available fonts), or use our AI studio, which handles this brilliantly too!
No problem! Contact us via the contact page and we'll gladly help adapt the design to your needs.
There are no limits — we fulfil orders from a single piece all the way up to runs of many thousands!
Your tattoo can be as small as you like. The maximum size in one piece is 20 × 25 cm. For larger formats (e.g. 45 × 15 cm), the design is split into two parts to make application easier.
Yes, it's completely safe! The ink never touches the skin directly — it's sealed ('sandwiched') between two layers of a hypoallergenic, skin-friendly protective vinyl coating.
We'd love to help make your event special! Our designers can create bespoke designs. Get in touch via the contact form and our team will take care of the rest.
Production takes a maximum of 2 working days. Delivery (within Europe) then takes 2 to 3 days via courier or pickup points.
Our tattoos last 5 to 8 days on the skin. This can vary depending on the placement, perspiration, body hair and how often it rubs against clothing.
01 Pick the spot: skin should be clean, dry and ideally hair-free. Avoid body creams or oils — to bond well, the tattoo needs a smooth, grease-free surface. 02 Apply and wet: peel off the clear protective film and place the design directly on your skin, then press a damp cloth or sponge against the back of the paper and hold for about 45 seconds. 03 Gently peel the paper: carefully slide the wet paper off your skin. Done — the design has transferred completely: sharp, fully opaque and realistic. 04 Let it dry: wait two minutes before touching the tattoo, getting dressed or rinsing the skin. The protective layer must dry to set fully.
Yes! You can swim, play sports and shower without worry — our tattoos handle contact with water very well. Just remember to avoid rubbing the design hard while the skin is wet or damp.
05
No — guest checkout works. Creating an account lets you track orders and re-order favourites.
In your account settings, or email us — we'll move your order history across.
Email contact@tattoofactory.eu with your order number. We re-ship lost EU parcels after 14 working days at no charge.
